Press Release – Anthem Data Breach

February 6, 2015

By now you may have heard that Anthem was hacked and Personal Identifying Information(PII) was accessed. This is different than Personal Health Information(PHI) which Anthem asserts has not been compromised. PII does include name, address, phone number, date of birth, social security number and anything else that could be used to identify an individual. Anthem has stated that credit card information was not accessed but no comments about bank account numbers. There seems to be some indication that the hack originated from China but has not been verified.

Anthem has many companies across the US and is a member of the Blue Cross and Blue Shield Association which allows members to access better pricing through network providers nationwide. The Anthem companies in the following States were affected:
· California
· Colorado
· Connecticut
· Georgia
· Indiana
· Kentucky
· Maine
· Missouri
· Nevada
· New Hampshire
· New York
· Ohio
· Virginia
· Wisconsin
The Blue Cross and Blue Shield Association has affiliated insurance companies in every State. If you are covered by a Blue Cross/ Blue Shield(BCBS) affiliate and they are not in one of the above States, the chance that your information was compromised is remote. The remote possibility only exists if you had a claim in one of the Anthem plan States. The local Anthem plan would have transmitted your identifying information to your local BCBS affiliate.

There are several steps you should take as a precaution if you are or were covered by Anthem:
1. Change your email passwords.
2. Consider placing fraud alerts with the credit reporting agencies.
3. Monitor your bank account statement if you are using it to pay premiums.
4. Double back and monitor that same bank account in another 10-12 months.
5. Be very wary of calls or emails from people purporting to be Anthem employees. If you do receive a suspicious call, ask about the nature of the call and then tell them you will have to call back. Verify their identity by calling the toll-free number on the back of your ID card and ask if there are any outstanding issues associated with your policy. If not, then please tell the Anthem customer service about the call and that you believe your PII was compromised.

If you have been identified by Anthem as someone whose information was compromised, Anthem will be in contact with you to offer credit monitoring.

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